Assertive communicators can express their own needs, desires, ideas and feelings, while also considering the needs of others. Thought to be the most effective form of communication, the assertive communication style features an open communication link while not being overbearing.
“Sure, we can do things your way” (then mutters to self that “your way” is stupid).“That’s fine with me, but don’t be surprised if someone else gets mad.”.Ultimately, passive-aggressive communicators are aware of their needs, but at times struggle to voice them.Įxamples of phrases that a passive-aggressive communicator would use include: Passive-aggressive communicators may also appear cooperative, but may silently be doing the opposite. Passive-aggressive communicators are most likely to communicate with body language or a lack of open communication to another person, such as giving someone the silent treatment, spreading rumors behind people’s backs or sabotaging others’ efforts. They have difficulty acknowledging their anger, use facial expressions that don’t correlate with how they feel and even deny there is a problem. Most passive-aggressive communicators will mutter to themselves rather than confront a person or issue. Passive-aggressive communication style users appear passive on the surface, but within he or she may feel powerless or stuck, building up a resentment that leads to seething or acting out in subtle, indirect or secret ways. But they can also be considered leaders and command respect from those around them.Įxamples of phrases that an aggressive communicator would use include: The aggressive communication style is emphasized by speaking in a loud and demanding voice, maintaining intense eye contact and dominating or controlling others by blaming, intimidating, criticizing, threatening or attacking them, among other traits.Īggressive communicators often issue commands, ask questions rudely and fail to listen to others. It’s often apparent when someone communicates in an aggressive manner.
Passive communicators often display a lack of eye contact, poor body posture and an inability to say “no.” Passive communicators also act in a way that states “people never consider my feelings.”īut passive communicators are also easy to get along with as they follow others and “ go with the flow.”Įxamples of phrases that those who use a passive communication style would say or may believe include: At the same time, these communicators can be safer to speak with when a conflict arises, because they most likely will avoid a confrontation or defer to others. Frequently, a passive communicator’s lack of outward communication can lead to misunderstanding, anger build-up or resentment.
Passive communicators usually fail to express their feelings or needs, allowing others to express themselves. Individuals who use the passive communication style often act indifferently, yielding to others. When we break down these four styles, we’ll better understand the characteristics of each style, standard phrases and what makes them unique.
For example, the assertive communication style has been found to be most effective, because it incorporates the best aspects of all the other styles. It’s important to understand each communication style, and why individuals use them. There are four basic communication styles: passive, aggressive, passive-aggressive and assertive. Every person has a unique communication style, a way in which they interact and exchange information with others.
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